Privacy Policy

Who we are

Our website: https://charter-torrevieja.com. We provide water and land transport hire services.

Domain ownership and liability

Site: https://charter-torrevieja.com
Company: Cj Practical Finance S.L.
NIF: B19426253
Address: Urb. Señor, El Parque 1 B/DR-2-B, 03185, Torrevieja (Alicante), Spain.
E-mail: info@charter-torrevieja.com
Phone: +34 744 68 03 05

The administration of the site is responsible for compliance with the legislation in the field of personal data protection.

Comments

If a visitor leaves a comment on the site, we collect the data provided in the comment form as well as IP address and browser information (user-agent) to protect against spam.

Media files

If you are a registered user and are uploading images, avoid files with EXIF metadata as they may contain GPS location. Site visitors can extract this data by downloading the image.

Cookies

We use cookies to store information when you log in to your account, to facilitate bookings and to customise the site.

Cookies with screen settings are stored for up to 1 year.
Login Cookies – up to 2 weeks (if the “Remember Me” option is enabled).
All cookies can be deleted manually in the browser settings.

Embedded content from other sites

Site pages may contain videos, maps, forms, and other embedded content. These elements may collect data, use cookies, and track user behaviour as if you were visiting a third-party site directly.

Reservations and payment details

All payments on this site are processed through the Stripe payment system. We work transparently – no hidden commissions, manipulations or double debits.

When making a reservation, we collect contact details, payment details and, if necessary, identification documents. This data is only used for the fulfilment of the rental agreement and will not be passed on to third parties without legal grounds.

The legal basis for the processing of personal data is:

fulfilment of the contract,
your consent (when making an application via the website forms),
fulfilment of legal obligations.

Geolocation data

To improve the service (e.g. displaying the nearest rental locations ), we may request access to geodata. You can disable this feature in your browser or device settings.

Who we share your data with

Payment services (e.g. Stripe)
Hosting and site services
State authorities upon request within the scope of the law

We do not sell or share your data with third parties for marketing purposes.

How long we keep your data for

Comments and metadata – indefinitely.
User profiles – until deleted on request.
Booking data – for the period necessary for the fulfilment of the contract and accounting records.

Your rights

You have the right:

request confirmation of the processing of your data,
to access your data,
request their correction or deletion,
limit or object to the processing,
get the data in a machine-readable format (portability),
withdraw your consent at any time,
file a complaint with the supervisory authority.

We do not carry out automated decision-making or profiling based on personal data.

Where your data is sent

Comments are checked by automatic anti-spam systems. IP address and technical information when visiting the site (server log files) may also be recorded: browser, device, date/time and actions on the site. This data is only used for security and analytical purposes.

Datasecurity

We use SSL encryption, tamper protection and limited access to the administration panel. All data is stored within the requirements of GDPR and national legislation.

Policy updates

We may change the terms of our privacy policy. The current version is always posted on this page. Changes come into effect from the moment of publication.

Contact details for privacy issues

If you have any questions about data processing or wish to exercise your rights, please contact us:

Компания: Cj Practical Finance S.L.
NIF: B19426253 Адрес: Urb. Señor, El Parque 1 B/DR-2-B, 03185, Torrevieja (Alicante), Spain.
Email: info@charter-torrevieja.com
Телефон: +34 744 68 03 05